Gumtree Help Desk Knowledgebase > Posting Problems
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Gumtree Terms of Use
Gumtree Terms of Use. These terms are effective May 22nd, 2013 Introduction. Welcome to www.gumtree.co.za ("Gumtree"). By accessing Gumtree you are agreeing to the following terms, which are d...
 

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I can't find my ad. What's happened? Article rated 2.7/5.0
We like to keep things friendly around here. This means no swear words or adult/ sexually explicit language is allowed in ads. Take a look at the title and description of your ad and remove any words ...
Why have I not received a posting confirmation email? Article rated 2.2/5.0
If you have not received a posting confirmation email, please check any "Spam" or "Junk" email folders to see if the confirmation email from Gumtree was sent there. Ensure that gumtree-za-support@...
Error: "Thanks for posting your ad" with a red X Article rated 2.6/5.0
Gumtree is meant to be used by the local community to buy, sell, trade and connect locally. Users that see this message are often trying to use Gumtree from outside of South Africa. Please post o...
Error: "Sorry, you have posted too many Ads today." Article rated 2.6/5.0
If you see an error message saying you posted too many Ads, then please come back tomorrow to post more Ads. You can post a limit of 25 uniques Ads on Gumtree. This restriction is in place to prevent ...
Error: "This ad appears to contain content that goes against our policies." Article rated 1.9/5.0
This error message will be shown when you create an Ad with content that appears to go against our Policies. Often this error occurs because you are using words in your Ad that contain profanity, viol...
Does Gumtree have maps? Article rated 2.2/5.0
Gumtree offers a map service provided my Google Maps, when creating your ad include your address in the 'Map Address' field so that other users can see the location associated with your ad. The mor...
Why am I getting an error about unsupported HTML when I try to post an Ad? Article rated 1.9/5.0
Gumtree does not allow HTML in ads posted on the site as some HTML or JavaScript functions can be used for malicious purposes. To ensure our community is protected against this Gumtree does not permit...
General Ad Posting Issues Article rated 1.9/5.0
Some users have reported issues getting their ads posted. Below are some of the common resolutions to these issues. Before retrying to upload your ad please make sure you clear all your browser ...